Privacy Policy
Last updated: February 2026
At Spicy Spanish, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and share your data when you use our platform and services. By using Spicy Spanish, you consent to the practices described in this policy.
1. Information We Collect
We collect information that you provide directly to us when you create an account, book lessons, make payments, or contact our support team. This includes your name, email address, phone number, language proficiency level, and scheduling preferences.
We also automatically collect certain technical information when you visit our platform, including your IP address, browser type, operating system, referring URLs, and information about how you interact with our website, such as pages visited and time spent on each page.
When you participate in lessons, we may collect information related to your learning progress, lesson attendance, tutor feedback, and assessment results to help personalize your learning experience.
2. How We Use Your Information
We use your personal information to provide and improve our services, including scheduling lessons, matching you with appropriate tutors, processing payments, and tracking your learning progress. Your data helps us personalize your experience and deliver relevant content.
We may also use your information to communicate with you about your account, send lesson reminders, provide customer support, and notify you of updates to our services or policies. With your consent, we may send you promotional materials and newsletters about new courses or features.
We use aggregated, anonymized data to analyze usage trends, improve our platform, and develop new features. This data cannot be used to identify individual users.
3. Data Storage
Your personal information is stored on secure servers with industry-standard encryption and access controls. We use PostgreSQL databases with encrypted connections to store your account data, lesson history, and progress records.
We retain your personal data for as long as your account is active or as needed to provide you with our services. If you choose to close your account, we will delete or anonymize your personal data within 90 days, except where retention is required by law or for legitimate business purposes.
We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
4. Third-Party Services
We use trusted third-party services to operate our platform. These partners have their own privacy policies, and we encourage you to review them:
Stripe
We use Stripe to process credit card payments. Stripe collects and processes your payment information directly and does not share your full card details with us. Stripe's privacy policy is available at stripe.com/privacy.
Google Calendar
We integrate with Google Calendar to manage lesson scheduling and availability. When you connect your Google Calendar, we access only the data necessary to schedule and manage your lessons. Google's privacy policy is available at policies.google.com/privacy.
Solana
We accept cryptocurrency payments through the Solana blockchain. Transactions on the Solana network are publicly visible on the blockchain. We do not control or have access to your cryptocurrency wallet beyond processing the transaction.
We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share anonymized, aggregate data with partners for analytics and service improvement.
5. Your Rights
You have the right to access, correct, or delete your personal information at any time. You can update most of your account information directly through your dashboard settings. For other requests, please contact our support team.
You may request a copy of all personal data we hold about you in a portable, machine-readable format. You also have the right to restrict or object to certain types of data processing, and to withdraw consent for optional data collection at any time.
If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including the right to lodge a complaint with a supervisory authority. If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA).
6. Cookie Policy
We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small data files stored on your device that help us remember your preferences, understand how you use our site, and improve our services.
We use essential cookies that are necessary for the platform to function properly, including authentication tokens and session management. We also use analytics cookies to understand usage patterns and improve our platform. These analytics cookies collect anonymized data only.
You can control cookie settings through your browser preferences. Please note that disabling certain cookies may limit your ability to use some features of our platform, such as staying logged in or remembering your language preferences.
7. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Privacy Team: [email protected]
You may also reach us through our Contact Page.